NHTSA Complaint #10396969 — 2004 FORD F-350 SD

TL*THE CONTACT OWNS A 2004 FORD F-350 SD DIESEL. THE CONTACT WAS DRIVING APPROXIMATELY 60-70 MPH WITH A CAMPER IN TOW AS THE VEHICLE STALLED WITH THE ABS WARNING LIGHT ILLUMINATED. THE DASHBOARD ALSO BECAME ABNORMALLY DIM. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE VEHICLE BATTERY WAS DEAD AND REPLACED IT WITH THE CAMPER BATTERY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THEY PERFORMED A DIAGNOSTIC, BUT, THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE BATTERY WAS RECHARGED AND THE FAILURE DID NOT RECUR FOR ANOTHER FOUR MONTHS. THE VEHICLE WAS THEN TAKEN TO THE SAME LOCAL MECHANIC WHERE THE MECHANIC REPLACED THE FUEL INJECTOR. THE COMPUTER WAS REMOVED FROM THE VEHICLE AND TAKEN TO AN AUTHORIZED DEALER FOR A RESET FLASH. THE VEHICLE PERFORMED AS NORMAL UNTIL THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING THE REPLACEMENT OF THE FUEL INJECTOR. THE CONTACT REFERENCED RECALL 05V270000 (ELECTRICAL SYSTEM:WIRING) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 150,000.