NHTSA Complaint #10396933 — 2002 CADILLAC DEVILLE

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10396933
Vehicle	2002 CADILLAC DEVILLE
Component	VISIBILITY
Date of Incident	October 20, 2010
Date Filed	April 20, 2011
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT AS THE FRONT DRIVER SIDE WINDOW WAS ENGAGED, THE WINDOW OPENED WITH A LOUD POP. THE WINDOW THEN ABNORMALLY FELL INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS TOLD THAT THE WINDOW REGULATOR FAILED. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED ON THE REAR DRIVER AND FRONT PASSENGER SIDE WINDOWS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 40,000.

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