NHTSA Complaint #10396886 — 2011 FORD FUSION

2011 FORD FUSION SEL ,. WHILE DRIVING ON A COLD START, PULLING OUT OF NEIGHBORHOOD (LESS THAN 1 BLOCK), CAR JERKED FORWARD, TRANSMISSION WOULD NOT SHIFT, THEN SHIFTED LIKE YOU WERE ON A WASHBOARD AND JERKED FORWARD HARSHLY WHILE TRYING TO SHIFT INTO GEAR. THIS HAPPENED WITH LESS THAN 300 MILES ON VEHICLE. NUMEROUS TIMES THEREAFTER, WHILE CAR WAS DRIVEN FOR MILES AT HIGH RATE OF SPEED, WHEN DRIVING AFTERWARD AT LOWER SPEEDS CAR WOULD DO THE SAME. EXAMPLE, DRIVING BACK FROM FLORIDA IN NORTH CAROLINA, CAUGHT UP IN A 4 MILE LONG BACKUP, STOP AND GO TRAFFIC, WHILE ROLLING FORWARD WITHOUT FOOT ON GAS TO GO A FEW FEET, TRAFFIC CLEARED FOR ABOUT A BLOCK, PUT FOOT ON GAS TO GO FORWARD, TRANSMISSION AGAIN FELT LIKE IT WAS ON A WASHBOARD, TRIED SHIFTING WITH A JERKING MOTION AND WHEN IT DID, JERKED HARD BEFORE FINAL SHIFT. THIS ALSO HAPPENS WHEN I AM ROLLING TO A STOP FOR A STOP LIGHT, WHICH THEN TURNS GREEN BEFORE A FULL STOP, PUT THE FOOT ON THE GAS AND THE SAME TRANSMISSION PROBLEMS OCCUR. AS OF 4/20/11 I HAVE JUST 2800 MILES ON THIS VEHICLE. CALLED DEALERSHIP THAT I PURCHASED CAR FROM AND AM SCHEDULED TO HAVE IT LOOKED AT. NO INDICATION FROM SERVICE ADVISOR THAT THEY KNOW ANYTHING ABOUT PRIOR TRANSMISSION PROBLEMS THAT HAVE BEEN REPORTED ON THE 2010. HAD I KNOWN THIS PRIOR TO PURCHASING (AFTER 20 YEARS OF NO PROBLEMS WITH HONDAS) I WOULD NOT HAVE PURCHASED VEHICLE. *TR