NHTSA Complaint #10396779 — 2002 HONDA ODYSSEY

I HAVE A 2002 HONDA ODYSSEY THAT HAS EXPERIENCED A TRANSMISSION FAILURE. I HAVE ALMOST BEEN REARENDED A COUPLE OF TIMES BECAUSE THE CAR WOULD NOT ACCELERATE IN TRAFFIC OR WHILE ENTERING ONTO THE HIGHWAY. I BOUGHT THE CAR AS A CERTIFIED PREOWNED VEHICLE AND HAVE MAINTAINED IT THROUGH THE DEALER OVER THE YEARS. AFTER ARGUING WITH AMERICAN HONDA CONSUMER AFFAIRS, THE MOST MY CASE MANAGER [XXX] WILL OFFER IS HALF THE REPAIR. AS I HAVE RESEARCHED THIS PROBLEM, I AM FINDING CASE AFTER CASE OF HONDA TRANSMISSION FAILURE AT MUCH LOWER THAN EXPECTED MILEAGE. EVEN AFTER A CLASS ACTION LAWSUIT INVOLVING PREVIOUS YEAR MODELS, THE PROBLEM REMAINS. FROM A SAFETY STANDPOINT, THIS SHOULD BE UNACCEPTABLE. MOST PEOPLE BOUGHT AN ODYSSEY AS A FAMILY VEHICLE AND ARE TRANSPORTING CHILDREN. HONDA NEEDS TO ACKNOWLEDGE THE FACT THAT THEY ARE INSTALLING FAULTY TRANSMISSIONS IN CERTAIN MODELS OF THEIR VEHICLES AND THEY SHOULD BE REQUIRED TO FIX THEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR