NHTSA Complaint #10396424 — 2008 BMW X5

2008 BMW X5 3.0SI. ATTORNEY WRITES ON BEHALF OF CLIENT IN REGARDS TO INCOMPETENT REPAIRS *TGW THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BECAUSE THE CHECK ENGINE LIGHT ILLUMINATED. PURSUANT TO A VOLUNTARY NATIONAL BMW RECALL, THE DEALER REPLACED THE FUEL DELIVERY UNIT ON THE VEHICLE. EIGHT DAYS LATER, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN. THE CONSUMER WAS UNSUCCESSFUL AT TRYING TO RESTART THE VEHICLE AS IT WOULD NOT COME OUT OF PARK. A BMW TECHNICIAN CAME TO THE CONSUMERS LOCATION AND HIS INSPECTION REVEALED AN ISSUE WITH THE FUEL DELIVERY SYSTEM. THE EXACT ISSUE THAT THE DEALER HAD SUPPOSEDLY ADDRESSED A WEEK PRIOR. THE GAS GAUGE SHOWED THE GAS LEVEL AT A LITTLE UNDER HALF A TANK, WHEN IN FACT THE VEHICLE HAD RAN OUT OF GAS. APPARENTLY, THE LEVEL FLOAT WAS STUCK ON THE TANK SIPHON WHICH OBSTRUCTED A PROPER READING OF HOW MUCH GAS WAS IN THE TANK. *JB