NHTSA Complaint #10396325 — 2003 MINI COOPER

WHILE BACKING OUT OF A PARKING SPOT I NOTICED THAT THE STEERING WAS STIFF AND IT WAS SOON EVIDENT THAT THE POWER STEERING WAS NOT WORKING AT ALL. THERE WAS NO PRIOR WARNING THAT THE POWER STEERING WAS STARTING TO FAIL. THE FAILURE WAS SUDDEN. AFTER PULLING BACK INTO THE PARKING SPOT, SHUTTING THE CAR OFF AND THEN RESTARTING, THE POWER STEERING BECAME FUNCTIONAL. AFTER A FEW MINUTES OF DRIVING THE POWER STEERING FAILED AGAIN WITHOUT ANY WARNING WHICH MADE IT DIFFICULT TO STEER. LUCKILY NO ACCIDENT OCCURRED. POWER STEERING NOW APPEARS TO BE COMPLETELY NON-FUNCTIONING. COINCIDENTALLY, THIS CAR HAS ALREADY HAD A STEERING PUMP REPLACEMENT IN DECEMBER 2004 WITH 23070 MILES ON IT. THE FIRST POWER STEERING PUMP FAILURE WAS GRADUAL, BUT ALARMING FOR SUCH A LOW-MILEAGE VEHICLE. THIS MOST RECENT FAILURE OCCURRED WITH LESS THAN 48000 MILES ON THE NEW PUMP AND SUGGESTS A FAULTY PART/DESIGN WHICH HAS THE POTENTIAL TO CAUSE MORE SERIOUS INCIDENTS.