NHTSA Complaint #10396154 — 2007 MAZDA MAZDA5

MY VEHICLE WAS STOPPED AT AN INTERSECTION AS I WAS WAITING FOR AN OPPORTUNITY TO MAKE A LEFT TURN. AS I WAS THEN MAKING A LEFT TURN, I REALIZED THAT I HAD LOST POWER STEERING AND I THOUGHT THAT THE VEHICLE WOULD COMPLETELY LOSE ALL OF ITS POWER AND HENCE, ITS ABILITY TO MOVE AND CAUSE ME TO COME TO A HALT IN THE MIDDLE OF THE INTERSECTION. THERE WAS AN ONCOMING CAR, SO I JUST STRUGGLED TO TURN THE WHEEL WHILE I PUSHED DOWN THE ACCELERATOR. THANKFULLY, I MADE IT OUT OF THE INTERSECTION ON TIME. HOWEVER, THIS SITUATION COULD HAVE HAD A COMPLETELY DIFFERENT OUTCOME. AFTER IT HAPPENED A NUMBER OF TIMES, I DECIDED TO DO SOME RESEARCH AND FOUND THAT THERE WAS A RECALL ON SOME OF THE 2007 TO 2009 MAZDA 5 MODELS DUE TO POWER STEERING LOSS. I TOOK MY CAR TO MY LOCAL MAZDA DEALER, BUT WAS TOLD THAT MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I THEN CALLED MAZDA TO HAVE MY VIN INCLUDED IN THE RECALL, BUT WAS DENIED BECAUSE I WAS TOLD THAT MY CAR WAS MANUFACTURED IN 11/09/06, AND THUS CANNOT BE INCLUDED. I FEEL THAT MY VEHICLE SHOULD BE INCLUDED IN THE RECALL AND SO I ASK THAT YOU DO INVESTIGATION ON SIMILAR SITUATIONS, AS THIS IS A VERY SERIOUS ISSUE THAT SHOULD BE ADDRESSED AS SOON AS POSSIBLE. THANK YOU.