NHTSA Complaint #11678352 — 2007 MAZDA MAZDA5
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11678352 |
| Vehicle | 2007 MAZDA MAZDA5 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
My 2007 mazda5 power steering stopped worked abruptly while turning on a major highway. The sudden change in steering nearly caused an accident. I checked the ODB reader for codes but none were present. Then it happened again the next day in a similar situation, the power steering shut off but this time we were able to see the dash light for the power steering failure come on. It kicked back in a minute later. Again no codes in the scanner. Upon researching how to fix this issue my search revealed that 2007-2009 Mazda 5s have a recall for this exact critical failure. My next step was to call the local dealership to schedule a fix, however they told me that our specific vehicle (according to the VIN) was not under that recall, regardless of the vehicle doing precisely what was recalled. Please review the recall if you can, this is likely affecting more vehicles than Mazda is admitting to and is extremely dangerous.
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