NHTSA Complaint #10395950 — 2010 DODGE GRAND CARAVAN

VEHICLE SHUT OFF WHILE IN DRIVE. APPEARS TO BE CHRYSLER SAFETY RECALL L02. WE WERE PLANNING TO GO ON VACATION TOMORROW AND BROUGHT THE VEHICLE TO JOHN JOHNSON DODGE IN BOONTON, NJ. WE WERE TOLD THEY COULD FIND NOTHING WRONG AND THOUGHT IT WAS A PROBLEM WITH THE KEY. I CALLED DODGE AT 800-543-1403 UPON LEARNING OF THE RECALL TO FIND OUT WHY MY VEHICLE WAS NOT REPAIRED. I SPOKE TO A MAN NAMED [XXX] AND WAS TOLD THE RECALL WAS NOT OFFICIAL YET. HE THEN HUNG UP ON ME. THE CALL TAKE PLACE AT APPROXIMATELY 8:15PM EST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR