NHTSA Complaint #10395871 — 2010 HYUNDAI SANTA FE

GAS/FUEL SMELL COMING FROM ENGINE COMPARTMENT INTO CABIN OF 2010 HYUNDAI SANTA FE GLS (2.4 L AUTOMATIC). SMELL IS NOT NOTICEABLE AT COLD START OVERNIGHT, OR AFTER A COUPLE OF HOURS OF SITTING. SMELL IS VERY NOTICEABLE AFTER THE VEHICLE IS DRIVEN TO OPERATING TEMPERATURE AND THEN SHUT OFF FOR ANYWHERE FROM 10 MINUTES TO AN HOUR. THE FUEL SMELL COMES DIRECTLY INTO THE CABIN WHEN THE HVAC SYSTEM IS SET TO VENT, BUT NOT ON RECIRCULATE. DEALER HAS REMOVED AND REPLACED FUEL INJECTORS AND FUEL RAIL. SMELL STILL PERSISTS. THIS IS A DAILY OCCURRENCE. THE SMELL ALSO OCCURS WHEN STOPPED FOR ANY AMOUNT OF TIME WHILE DRIVING/IDLING. THE SMELL OCCURS WHEN THE VEHICLE'S ENGINE IS OFF, BUT THE KEY IS TURNED TO THE POINT THE HVAC WILL TURN ON. THIS MEANS THE SMELL OCCURS REGARDLESS OF WHETHER THE ENGINE IS RUNNING OR NOT. THE SMELL ACCUMULATES UNDER THE HOOD AND IS STRONGEST NEAR THE PASSENGER SIDE MIDDLE. THE SMELL IS BAD ENOUGH TO PERMEATE CLOTHES WHILE DRIVING AND TO BE SMELLED INSIDE THE HOUSE WHEN THE DOOR TO THE GARAGE IS OPENED. IT'S BAD ENOUGH TO FORCE PARKING THE VEHICLE OUTDOORS. IT APPEARS THIS ISSUE IS BEING DISCUSSED ON THE HYUNDAI FORUMS WEBSITE AND MOST COMPLAINTS ARE FOR THE HYUNDAI SONATA AND SONATA TURBO, BUT THE DESCRIPTION OF THE ISSUE AND POTENTIAL SOLUTIONS POINT TO THE SAME CAUSE FOR MY SANTA FE. THE DEALER HAS ACKNOWLEDGED THE SMELL, BUT NOT IN WRITING. THE VEHICLE HAS BEEN IN FIVE TIMES FOR THIS COMPLAINT - TWICE WITH WORK DONE, TWICE WITH NO WORK DONE (CLAIM WAS COULD NOT REPLICATE), AND ONCE I WAS SENT HOME BEFORE ANY WORK WAS DONE AS THE SERVICE REPRESENTATIVE DETERMINED THERE WAS NOTHING THEY COULD DO AT THAT TIME. THERE APPEARS TO BE NO KNOWN SOLUTION TO THIS ISSUE COMING FORTH FROM HYUNDAI AT THIS TIME. *TR