NHTSA Complaint #10395855 — 2011 HYUNDAI SONATA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10395855
Vehicle	2011 HYUNDAI SONATA
Component	ELECTRICAL SYSTEM
Date of Incident	April 13, 2011
Date Filed	April 14, 2011
Mileage	13,685 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

2011 SONATA SE. WILL NOT START. WARNING LIGHT INDICATES KEY NOT PRESENT OR PRESS BRAKE TO START. WHEN PRESSING BRAKE, PEDAL IS "STIFF". TRIED EMERGENCY KEY RESET PROCEDURE PER OWNER'S MANUAL. NO LUCK. WAIT 30 MINUTES, HEARD RELAY IN DASH CLICK, AND CAR RETURNED TO NORMAL OPERATION. 3RD TIME OCCURRED. NOTICED I HAD PULLED INTO PARKING SPACE BY TRUNING HARD RIGHT PRIOR TO SHUT OFF. ALSO, MY WIFE HAD OPENED THE PASSENGER DOOR AND CLIMBED IN PRIOR TO THE DRIVER'S DOOR BEING OPENED (POSSIBLE ALARM SYSTEM PROBLEM?) NO WARNING. DEALER IS STUMPED. MANY OTHERS HAVE SAME EXACT ISSUE. SUSPECT EITHER COMPUTER OR SENSOR PROBLEM. OTHER POSSIBLE CAUSE, ISSUE WITH THE ALARM SYSTEM WHEN TEH PASSENGER DOOR IS OPENED WHILE CAR IS LOCKED. CAR WAITS UNTIL AFTER A TIME RESET TO INITIALIZE THE RELAY AGAIN.... MILAGE 13,600. *TR

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