NHTSA Complaint #10395497 — 2004 JEEP LIBERTY

WHILE DRIVING DOWN THE HIGHWAY, THE REAR DRIVER-SIDE WINDOW BEGAN TO OPEN OF ITS OWN ACCORD. TRYING TO STOP THE WINDOW FROM LOWERING FURTHER USING THE CONTROL BUTTON ON THE CONSOLE DID NOTHING BUT MAKE A TERRIBLE GRINDING NOISE INSIDE THE DOOR. WITHIN FIVE MILES OF DRIVING, THE WINDOW GLASS HAD DISAPPEARED INTO THE DOOR PANEL. THIS HAS HAPPENED TWICE NOW. THE FIRST TIME WAS A YEAR AGO, MID-APRIL 2010, ALSO WHILE DRIVING ON THE HIGHWAY. THIS YEAR IT HAPPENED TO THE SAME WINDOW AGAIN, MID-APRIL 2011, WHICH MEANS THE REPLACEMENT PARTS FAILED, TOO. THE WIND IN THE CAR WAS AWFUL, NOT TO MENTION THE COLD! IT CERTAINLY MADE FOR A NOISY, FREEZING, AND UNCOMFORTABLE DRIVE. WHEN I ARRIVED AT MY DESTINATION, I HAD ABSOLUTELY NO WAY TO CLOSE UP MY CAR, SINCE THE WINDOW GLASS HAD DISAPPEARED INTO THE DOOR. I WAS VERY AFRAID SOMEONE WOULD STEAL MY CAR. *TR