NHTSA Complaint #10395475 — 2009 HONDA ODYSSEY

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT issue reported to NHTSA

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Complaint Details

ODI Number	10395475
Vehicle	2009 HONDA ODYSSEY
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Date of Incident	April 9, 2011
Date Filed	April 11, 2011
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR POWER LIFTGATE WAS OPENED WITHOUT MANUAL ASSIST. IT REACHED THE TOP AND STAYED UP FOR A FEW SECONDS, THEN CLOSED UNEXPECTEDLY. THE PROBLEM THEN KEPT OCCURRING. THE DEALER FINALLY AGREED TO REPLACE THE LIFTGATE SUPPORT STRUTS UNDER WARRANTY.

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