NHTSA Complaint #10395447 — 2005 JEEP LIBERTY

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS THEN TOWED TO A LOCAL MECHANIC WHERE HE WAS ADVISED THAT THE IGNITION SWITCH AND STEERING COLUMN WOULD NEED TO BE REPLACED. THERE WAS NO ELECTRICAL CURRENT PASSING THROUGH THE STARTER AND THE MECHANIC ADVISED THAT THERE WERE ALUMINUM PIECES THAT FRACTURED IN THE STEERING COLUMN AND CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS NEEDED WERE ON BACKORDER. THE CONTACT BELIEVED THAT THE MANUFACTURER WAS IGNORING THE ISSUE WHICH HE STATED WAS A SEVERE SAFETY ISSUE. IN ADDITION, THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED TWICE SINCE OWNING THE VEHICLE. THE FAILURE MILEAGE WAS 85,100. THE VIN WAS NOT AVAILABLE.