NHTSA Complaint #10394946 — 2001 ISUZU RODEO

WE RECEIVED A RECALL NOTICE FOR FRAME RUST. WE TOOK IT INTO A LOCAL ISUZU REPAIR SHOP ON 12-22-2010; THEY TOLD US THE FRAME WAS RUSTED THROUGH AND THAT THEY NEEDED TO ORDER A PART TO FIX IT. WE HAVE BEEN WAITING SEVERAL MONTHS BECAUSE THE REPAIR SHOP CANNOT GET THE PART FROM ISUZU. THEY ALSO CANNOT TELL US WHEN THE PART WILL COME IN. WE FEEL THE VEHICLE IS UNSAFE AND CANNOT UNDERSTAND WHY ISUZU IS NOT REQUIRED TO FIX THE PROBLEM IN A TIMELY MANNER. HOW LONG DOES A COMPANY HAVE TO FIX A RECALLED VEHICLE? ARE THEY LEGALLY REQUIRED TO FIX THE PROBLEM?