NHTSA Complaint #10383531 — 2001 ISUZU RODEO

I RECEIVED A RECALL #10V-436 FORM IN THE MAIL FROM THE ISUZU OWNER RELATIONS CENTER 1400 S. DOUGLASS ROAD, SUITE 100 ANAHELM, CA 92806 ON OR ABOUT NOVEMBER 2010. IT STATED THAT I SHOULD CALL ISUZU SPECIAL ASSISTANCE CENTER TO IDENTIFY THE ISUZU SERVICE CENTER CLOSEST TO ME. I WAS TOLD THE PARTS TO REPAIR MY VEHICLE WOULD NOT BE AVAILABLE UNTIL THE MIDDLE OF JANUARY 2011. I CALLED AND AN APPOINTMENT FOR FEBRUARY 18, 2011 AT BOURNIVAL ISUZU WHERE I BOUGHT THE SUV BRAND NEW IN AUGUST 2001. THE SUV WAS DUE FOR A STICKER JANUARY 2011. JANUARY 10 2011 THIS VEHICLE WAS IN AN ACCIDENT. THERE WAS MINOR DAMAGE TO THE REAR LEFT SIDE TOTALING $2,800. WHEN THE BODY SHOP FURTHER INVESTIGATING UNDER THE VEHICLE HE NOTICED EXTENSIVE FRAME DAMAGE ROTTING WITH HOLES AND EXTENSIVE RUST. HE DETERMINED THE SUV WAS UNSAFE. HE ALSO NOTICED THE AXEL WAS 3/4 OF AN INCH OUT OF LINE. HE THEN CALLED OUR INSURANCE COMPANY AND THE ADJUSTER REINVESTIGATED THE VEHICLE. THE ADJUSTER AT THIS TIME TOTALED THE SUV. THE INSURANCE COMPANY TOOK OWNERSHIP OF THE VEHICLE AND SUBTRACTED A LARGE SUM OF MONEY FROM THE FINALE AMOUNT BECAUSE OF THE HOLES AND RUST HE FOUND ON THE FRAME UNDERCARRIAGE, TO LOOK AT THIS VEHICLE YOU WOULD HAVE THOUGHT IT WAS YEARS YOUNGER THEN IT WAS. THERE WAS NO RUST, DENTS OR SCRATCHES. THIS VEHICLE SHOULD HAVE GONE ANOTHER 100,000 MILES AT LEAST. IT WAS GARAGED AND METICULOUSLY MAINTAINED WITH RECORDS FROM THE DATE OF PURCHASE. I WAS TOLD BY FRIENDS IT DROVE AND SOUNDED LIKE A BRAND NEW AUTOMOBILE. MY INTENTION WAS TO HAVE IT FOR TEN MORE YEARS. AT THIS TIME I AM REQUESTING THE AMOUNT DISQUALIFIED BY THE INSURANCE COMPANY FOR THE FRAME METAL DECOMPOSITION AND AN AMOUNT FOR LOSS OF LONGEVITY AND FAILURE TO FULFILL MY EXPECTATIONS.