NHTSA Complaint #10394942 — 2003 MERCURY MOUNTAINEER SUSPENSION

Complaint Details

ODI Number	10394942
Vehicle	2003 MERCURY MOUNTAINEER
Component	SUSPENSION
Date of Incident	October 1, 2010
Date Filed	April 5, 2011
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

RIGHT REAR COIL SPRING FAILURE. A 5 INCH LONG PIECE OF COIL SPRING WAS FOUND UNDER THE VEHICLE ON THE DRIVEWAY. INSPECTION CONFIRMED THE SPRING HAD FAILED. THE VEHICLE HAS NO CRASH OR DAMAGE HISTORY. THE BROKEN PIECE OF SPRING WAS CORRODED AT BOTH ENDS , INDICATING IT WAS CRACKED FOR A SIGNIFICANT AMOUNT OF TIME BEFORE THE TOTAL FAILURE. ONLINE RESEARCH INDICATES THIS MAY BE AN ENDEMIC PROBLEM WITH THIS VEHICLE.

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