NHTSA Complaint #10393678 — 2006 CHRYSLER 300

POWERTRAIN CONTROL MODULE - VEHICLE HAS BEEN AT DEALERSHIP FOR OVER 1 MONTH WITH A BAD PCM MODULE. THIS IS COVERED UNDER THE 8 YEAR / 80,000 MILE FACTORY WARRANTY. CHRYSLER IS UNABLE TO PROVIDE THE PART TO FIX THE VEHICLE. I WAS TOLD THAT THE PART IS ON A "MEGA BACKORDER" AND IT IS ONE OF THE MOST COMMON ISSUES KNOWN WITH THE VEHICLE. I WAS TOLD THERE ARE OVER 75 VEHICLES THAT ARE CURRENTLY ON THE WAITING LIST FOR THE PCM. FAILURE OF THE PCM CAUSES THE VEHICLE TO BEGIN IDLING ROUGHLY AT RANDOM TIMES. THE THROTTLE CONTROL AND ESP LIGHTS ON THE DASH BEGIN TO FLASH. THE CAR LOSES ACCELERATION AND YOU CAN NOT GAIN SPEED OVER ABOUT 20 MPH. EVENTUALLY, THE VEHICLE DIES. IF YOU TAKE THE KEY OUT, YOU CAN ALWAYS START IT AGAIN. SOMETIMES THE VEHICLE WILL NOT MAKE IT 20 FEET, AND SOMETIMES IT WILL MAKE IT FOR 2 DAYS WITHOUT AN ISSUE. MY VEHICLE FAILED ON THE INTERSTATE AND I WAS PUT IN A POTENTIALLY LIFE-THREATENING SITUATION BECAUSE I HAD NO WARNING. I COULD NOW BE WITHOUT A VEHICLE FOR MONTHS DUE TO THE SHORTAGE OF THIS PART. CHRYSLER IS NOW IN CONTACT WITH THE VENDOR OF THE PART TO TRY TO GET AN ESTIMATE OF WHEN THE PART WILL BE MADE AVAILABLE. THEY ARE UNWILLING TO ASSIST ME WITH A RENTAL CAR, LOANER VEHICLE, OR VEHICLE OF COMPARABLE VALUE. I AM VERY DISAPPOINTED WITH THIS VEHICLE AND THE CHRYSLER CORPORATION. *TR