NHTSA Complaint #10393498 — 2005 TOYOTA HIGHLANDER

STEERING:COLUMN issue reported to NHTSA

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Complaint Details

ODI Number	10393498
Vehicle	2005 TOYOTA HIGHLANDER
Component	STEERING:COLUMN
Date of Incident	April 1, 2011
Date Filed	April 1, 2011
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

2005 TOYOTA HIGHLANDER. CONSUMER STATES THE STEERING COLUMN WAS MAKING A CLICKING NOISE EACH TIME THE STEERING WHEEL WAS TURNED *TGW THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THE STEERING COLUMN NEEDED TO BE LUBRICATED, BUT THERE WAS NO WAY TO LUBRICATE IT, TO ELIMINATE THE SOUND. THE CONSUMER WAS ADVISED IT WAS NOT A SAFETY ISSUE, BUT THE ONLY WAY TO CORRECT IT, WAS TO INSTALL A NEW STEERING BOX WHICH WOULD COST BETWEEN $400-500.

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