NHTSA Complaint #10392659 — 2011 CADILLAC SRX ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Complaint Details

ODI Number	10392659
Vehicle	2011 CADILLAC SRX
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	September 10, 2010
Date Filed	March 23, 2011
Mileage	1,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

TL*THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL WOULD SHUT ON AND OFF. THE CONTACT HAD TAKEN THE VEHICLE BACK TO THE DEALER THREE TIMES AND THEY WERE UNABLE TO CORRECT THE FAILURE. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT WHEN THE INSTRUMENT PANEL WAS NO LONGER ILLUMINATED, HE WAS UNABLE TO SEE THE SPEED THAT HE WAS DRIVING. THE FAILURE MILEAGE WAS 1,400. UPDATED 05/04/11 *BF UPDATED 08/19/11

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