NHTSA Complaint #10392583 — 1997 INFINITI QX4 STEERING

Complaint Details

ODI Number	10392583
Vehicle	1997 INFINITI QX4
Component	STEERING
Date of Incident	September 16, 2010
Date Filed	March 23, 2011
Mileage	172,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL*THE CONTACT OWNS A 1997 INFINITI QX4. THE CONTACT WAS TRAVELING 25 MPH AND BEGAN TO HAVE TROUBLE CONTROLLING THE STEERING WHEEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS CORROSION IN THE STEERING COLUMN AND SHE NEEDED A NEW VEHICLE. THE CONTACT STATED THAT THEY HAD THE STRUTS AND SUSPENSION REPLACED A YEAR EARLIER BECAUSE OF CORROSION AND WAS TOLD THAT THE VEHICLE WAS IN GOOD SHAPE. THE CONTACT STATED THAT THIS WAS A SAFETY ISSUE, BECAUSE OF THE CORROSION. THE FAILURE MILEAGE WAS 172,000 AND THE CURRENT MILEAGE WAS 174,000. UPDATED 05/20/11*LJ UPDATED 1/5/12 *CN

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