1997 INFINITI QX4 — Problems, Recalls & Safety Data
N/A
Safety Rating
60
Owner Complaints
2
Recalls
16
Service Bulletins
0
Investigations
Overview of the 1997 INFINITI QX4
The 1997 INFINITI QX4 has received a total of 60 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with SUSPENSION:FRONT, STEERING:COLUMN, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP. 16 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Suspension (15 complaints), Steering (10 complaints), and Suspensionfront (3 complaints).
Recalls for the 1997 INFINITI QX4
NHTSA has recorded 3 recalls for the 1997 INFINITI QX4, potentially affecting up to 764,232 vehicles.
Recall 11V244000 — SUSPENSION:FRONT
| 195,991 vehicles affected
Defect: NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD...
Consequence: THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY THE STEERING COLUMN TO BREAK, RESULTING IN THE LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.
Remedy: NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
View full details →Recall 11V244000 — STEERING:COLUMN
| 195,991 vehicles affected
Defect: NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD...
Consequence: THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY THE STEERING COLUMN TO BREAK, RESULTING IN THE LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.
Remedy: NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
View full details →Recall 07V435000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
| 372,250 vehicles affected
Defect: ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, TENNESSEE, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA, DURING THE COATING PROCESS OF THE FUEL FILLER TUBE ASSEMBLY, AN INSUFFICIENT AMOUNT OF...
Consequence: THIS MAY RESULT IN SURFACE RUST BUT NOT PERFORATION OF THE TUBE. HOWEVER, IN THOSE AREAS OF THE COUNTRY WHICH USE HEAVY CONCENTRATIONS OF ROAD SALT IN THE WINTER, IF A MIXTURE OF SNOW/WATER AND SALT MAKES CONTACT WITH THE BARE METAL, CORROSION MAY OCCUR TO A DEGREE WHICH RESULTS IN PERFORATION OF THE TUBE. IN THIS CASE FUEL LEAKAGE MAY OCCUR WHEN FILLING THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL FILLER TUBE ASSEMBLY WITH A NEW ONE WITH AN IMPROVED COATING PROCESS. THE RECALL BEGAN ON NOVEMBER 26, 2007. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
View full details →Owner Complaints for the 1997 INFINITI QX4
60 complaints have been filed with NHTSA for the 1997 INFINITI QX4. Below is a breakdown by vehicle component.
Most Recent Complaints
The contact owns a 1997 Infiniti QX4. The contact received notification of NHTSA Campaign Number: 11V244000 (Steering, Suspension). The contact stated while driving at 35 MPH and other various speeds over bumps in the roadway, the vehicle was shaking abnormally with the steering wheel becoming difficult to turn to the left or to the right. Additionally, the contact heard abnormal metal on metal grinding sounds particularly while turning the vehicle to the left or the right. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer and was advised that the vehicle had failed a safety inspection and he would be contacted by a third party to buy back the vehicle. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 154,000. Parts distribution disconnect.
The contact owns a 1997 Infiniti QX4. The contact received notification of NHTSA Campaign Number: 11V244000 (Steering, Suspension). The contact stated while driving at 35 MPH and other various speeds over bumps in the roadway, the vehicle was shaking abnormally with the steering wheel becoming difficult to turn to the left or to the right. Additionally, the contact heard abnormal metal on metal grinding sounds particularly while turning the vehicle to the left or the right. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer and was advised that the vehicle had failed a safety inspection and he would be contacted by a third party to buy back the vehicle. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 154,000. Parts distribution disconnect.
the rear end started to sway and shake ... made the car uncrontrlable, I reacted instantly and took my foot off the gas peddle and gripped the steering firmly like driving on snow...it came back under control as I was braking softly ....what a scary incident ...
I HAD MY CAR SITTING IN MY DRIVEWAY DETAILING IT. I'VE ALWAYS TOOK EXCEPTIONAL CARE OF MY VEHICLES AND ONE THING I'VE ALWAYS DONE WAS MADE SURE THE UNDERCOATING WAS TOP-NOTCH. AS I PROCEEDED TO UNDERCOAT THE INSIDE OF THE FRONT FENDER WELLS ON MY 97 QX4 I NOTICED SOME RUST FORMING BEHIND THE STRUT TOWER. SOME OF IT WAS FLAKY AND SOME OF IT WAS RAISED RUST. I TOOK MY SCRAPER AND LO AND BEHOLD FOUND A HOLE BEHIND THE STRUT TOWER. I CONTINUED TO SCRAPE AND CLEAN THE HOLE AND THE AREA ACCORDING TO THE RECALL CAMPAIGN FROM INFINITY AND I'M VERY CONCERNED ABOUT VEHICLE SAFETY AND THE RUST BEHIND THE STRUT TOWER ON DRIVERS SIDE.I HAVE YET TO CHECK MY PASSENGER SIDE SINCE THE DRIVER SIDE HAS ISSUES I WANTED TO GO AHEAD AND NOTIFY YOU GUYS. I KNOW THERE IS A RECALL FOR THE STRUT TOWER ON NISSAN PATHFINDERS AND INFINITI QX4S 96 THROUGH 2004. I HAVE A 96 PATHFINDER ALSO THAT JUST LAST WEEK I TALKED TO A REPRESENTATIVE FROM NISSAN NORTH AMERICA AND IT STILL HAS A OPEN RECALL CONCERNING THE STRUT TOWER. I LIVE IN TENNESSEE AND BY THE RECALL TENNESSEE IS NOT LISTED AS ONE OF THE SALT STATES BUT YET THAT IS WHERE MY PATHFINDER IS REGISTERED AND IT HAS A RECALL THAT NEEDS TO BE PERFORMED ON THE STRUT TOWER SO I'M WONDERING IF MY QX4 WHICH IS A 97 MODEL HAS HAD A RECALL PERFORMED ON IT OR IF THE RECALL EVEN CONCERNS MY QX4 IT CLEARLY HAS RUST BEHIND THE STRUT TOWER ON THE DRIVER SIDE AND REGISTERED IN TENNESSEE. PLEASE HELP ME WITH THIS ISSUE I HAD MY SEAT BELTS REPLACED IN MY QX4 6 MONTHS AGO AND WHEN I HAD IT IN THERE I SAID SOMETHING ABOUT CHECKING MY STRUT TOWERS BUT ON MY TICKET THEY GAVE ME IT DOESN'T LIST ANYTHING ABOUT THEM CHECKING THE STRUT TOWERS CAMPAIGN # R1109 NHTSA # 11V-244 APPLIED VEHICLES 97-03 QX4 (JR50) I NEED TO KNOW WHAT MY NEXT ACTION SHOULD BE AND WHETHER OR NOT THIS RECALL HAS BEEN PERFORMED PLEASE HELP GOD BLESS AND THANK YOU VERY MUCH
I HAD MY CAR SITTING IN MY DRIVEWAY DETAILING IT. I'VE ALWAYS TOOK EXCEPTIONAL CARE OF MY VEHICLES AND ONE THING I'VE ALWAYS DONE WAS MADE SURE THE UNDERCOATING WAS TOP-NOTCH. AS I PROCEEDED TO UNDERCOAT THE INSIDE OF THE FRONT FENDER WELLS ON MY 97 QX4 I NOTICED SOME RUST FORMING BEHIND THE STRUT TOWER. SOME OF IT WAS FLAKY AND SOME OF IT WAS RAISED RUST. I TOOK MY SCRAPER AND LO AND BEHOLD FOUND A HOLE BEHIND THE STRUT TOWER. I CONTINUED TO SCRAPE AND CLEAN THE HOLE AND THE AREA ACCORDING TO THE RECALL CAMPAIGN FROM INFINITY AND I'M VERY CONCERNED ABOUT VEHICLE SAFETY AND THE RUST BEHIND THE STRUT TOWER ON DRIVERS SIDE.I HAVE YET TO CHECK MY PASSENGER SIDE SINCE THE DRIVER SIDE HAS ISSUES I WANTED TO GO AHEAD AND NOTIFY YOU GUYS. I KNOW THERE IS A RECALL FOR THE STRUT TOWER ON NISSAN PATHFINDERS AND INFINITI QX4S 96 THROUGH 2004. I HAVE A 96 PATHFINDER ALSO THAT JUST LAST WEEK I TALKED TO A REPRESENTATIVE FROM NISSAN NORTH AMERICA AND IT STILL HAS A OPEN RECALL CONCERNING THE STRUT TOWER. I LIVE IN TENNESSEE AND BY THE RECALL TENNESSEE IS NOT LISTED AS ONE OF THE SALT STATES BUT YET THAT IS WHERE MY PATHFINDER IS REGISTERED AND IT HAS A RECALL THAT NEEDS TO BE PERFORMED ON THE STRUT TOWER SO I'M WONDERING IF MY QX4 WHICH IS A 97 MODEL HAS HAD A RECALL PERFORMED ON IT OR IF THE RECALL EVEN CONCERNS MY QX4 IT CLEARLY HAS RUST BEHIND THE STRUT TOWER ON THE DRIVER SIDE AND REGISTERED IN TENNESSEE. PLEASE HELP ME WITH THIS ISSUE I HAD MY SEAT BELTS REPLACED IN MY QX4 6 MONTHS AGO AND WHEN I HAD IT IN THERE I SAID SOMETHING ABOUT CHECKING MY STRUT TOWERS BUT ON MY TICKET THEY GAVE ME IT DOESN'T LIST ANYTHING ABOUT THEM CHECKING THE STRUT TOWERS CAMPAIGN # R1109 NHTSA # 11V-244 APPLIED VEHICLES 97-03 QX4 (JR50) I NEED TO KNOW WHAT MY NEXT ACTION SHOULD BE AND WHETHER OR NOT THIS RECALL HAS BEEN PERFORMED PLEASE HELP GOD BLESS AND THANK YOU VERY MUCH
Safety Rating for the 1997 INFINITI QX4
NHTSA has not yet tested the 1997 INFINITI QX4 in its New Car Assessment Program.
Technical Service Bulletins for the 1997 INFINITI QX4
Nissan North America, Inc. has issued 16 technical service bulletins (TSBs) for the 1997 INFINITI QX4. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITB97-001A — STRUCTURE
1997 QX4 GRILLE GUARDS, BRUSH GUARDS AND WINCHES This bulletin is no longer active. Please discard previous versions of ITB97-001.
ITB01025 — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
INFORMATION REGARDING FUEL INJECTOR CLEANING FOR VEHICLES WITH ROUGH IDLE, HESITATION OR MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0300-P0306 STORED. *YH
ITB010019 — UNKNOWN OR OTHER
SUBJECT REGARDING SUNGLASSES HOLDER LID WILL NOT OPEN/CLOSE PROPERLY. *YD
ITB98047A — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SOME VEHICLES BUILT BEFORE JNRAR05Y*XW047868 MAY EXHIBIT A HARD TO START CONDITION AT HIGH ALTITUDE AND COLD CONDITIONS. *TT
ITB99040 — STRUCTURE:BODY:DOOR
SOME VEHICLES BUILT BEFORE JNRAR07Y0XW060101 MAY EXHIBIT A RATTLE NOISE COMING FROM THE DOOR FINISHER OR THE TOP REAR EDGE OF THE DOOR. *TT
ITB99033 — STRUCTURE:BODY
VEHICLES BUILT BEFORE JNRAR05Y*XW050262 MAY EXHIBIT WIND NOISE FROM FRONT OR REAR DOOR GLASS. *TT
ITB99018 — FUEL SYSTEM, OTHER
VEHICLES BUILT PRIOR TO JNRAR07Y*XW062797 MAY EXHIBIT A FUEL GAUGE THAT DOES NOT READ FULL AFTER THE TANK HAS BEEN FILLED. *TT
98009 — TIRES
SERVICE INFORMATION ON TIRE ROTATION. *YC
98007 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
CONDITION WITH NOISE COMING FROM THE A/C IDLER PULLEY BEARING. *YC
97080697004 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
VEHICLE EXHIBITING POOR COOLING OR NO COOLING AND UNSTABLE VENT OUTLET TEMPERATURE FROM A/C. *YC
Showing 10 of 16 technical service bulletins.
NHTSA Investigations for the 1997 INFINITI QX4
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INFINITI QX4
- 1997 INFINITI QX4 (current)
- 1998 INFINITI QX4 — 46 complaints
- 1999 INFINITI QX4 — 69 complaints
- 2000 INFINITI QX4 — 40 complaints
- 2001 INFINITI QX4 — 93 complaints
- 2002 INFINITI QX4 — 51 complaints
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
- INFINITI QX60 — 772 total complaints
- INFINITI G37 — 718 total complaints
- INFINITI QX56 — 700 total complaints
- INFINITI Q50 — 687 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI M45 — 372 total complaints