NHTSA Complaint #10392576 — 2007 CHEVROLET IMPALA

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ALL FOUR TIRES WERE WORN DOWN TO THE METAL AFTER A SHORT PERIOD OF TIME. THE TIRES WERE REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THEY WERE UNAWARE OF THE PROBLEM. A LOCAL MECHANIC STATED THAT THE WHEELS WERE THE CAUSE OF THE TIRE WEAR. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD LOOK INTO THE PROBLEM. ADDITIONALLY, THERE WAS CORROSION ON THE EMISSIONS SOLENOID WHICH SHE WAS ALERTED TO WHEN THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT EITHER CARBON WAS STUCK IN THE VALVE OR THE SOLENOID WAS FULL OF WATER. THE VEHICLE WAS REPAIRED. ALSO, THE CABLE TO THE BATTERY WAS CORRODED. TWO MECHANICS INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS NOT CAUSED BY NORMAL WEAR AND TEAR. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 73,000. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.