NHTSA Complaint #10391708 — 2010 VOLKSWAGEN JETTA

THIS VEHICLE HAS EXPERIENCED CONTINUAL PROBLEMS WITH ENGINE SHUDDERING AND STALLING. MOSTLY, WHILE IN 2ND , 3RD OR 4TH GEAR, EARLY ON INTO A TRIP THE ENGINE WILL SUDDENLY DECELERATE AND IN SOME CASE STALL OUT COMPLETELY. IT IS AS IF THERE IS A SUDDEN LOSS IN FUEL GETTING TO THE ENGINE. THIS STARTED SOON AFTER PURCHASING THE CAR. IT HAS BEEN INTO THE DEALERSHIP NUMEROUS (6 OR 7) TIMES FOR THIS WARRANTY ISSUE, INCLUDING EXTENDED STAY PERIODS OF SEVEN AND TEN DAYS. FIRST THEY FAULTED MY FUEL, THEN THEY REPLACED THE FUEL PUMP, THEN THEY HAVE DONE OTHER WORK AND REPLACED COMPONENTS, BUT CLAIM THEY CAN NOT MAKE THE CAR FAIL AS I HAVE REPORTED. THEY CLAIM TO HAVE ALERTED VW AND HAD A VW TECHNICAL ADVISERS LOOK AT THIS CAR. THEY REFUSE TO DO ANY ADDITIONAL WARRANTY WORK ON THE CAR FOR THIS ISSUE SINCE THEY CAN NOT DIAGNOSE IT. I HAVE KEPT A LOG OF THESE FAILURES SINCE MY LAST SERVICING. BETWEEN 10/22/2010 TO 3/12/2011 THIS VEHICLE HAS HAD 19 OF THESE FAILURE EVENTS. THEY USUALLY OCCUR WHEN THE OUTSIDE AIR TEMPERATURE IS ABOVE 32 DEGREES FAHRENHEIT. THE VEHICLE IS STILL UNDER WARRANTY (28,500 MILES ON THE ODOMETER). I AM FINDING OTHER OWNERS EXPERIENCING SIMILAR PROBLEMS. PLEASE HELP.