NHTSA Complaint #10391108 — 2002 FORD EXPLORER SUSPENSION

Complaint Details

ODI Number	10391108
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION
Date of Incident	January 30, 2011
Date Filed	March 11, 2011
Mileage	121,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

I TOOK MY CAR TO A LOCAL REPAIR SHOP TO HAVE THE FRONT & REAR STRUTS REPLACED. THEY FOUND THAT ALL OF THE SPRINGS WERE BROKEN. ABOUT 1/2 TO 3/4 OF THE TOP COIL HAD SEPARATED FROM THE REST OF THE SPRING.

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