NHTSA Complaint #10390523 — 2006 MERCEDES-BENZ E350

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10390523
Vehicle	2006 MERCEDES-BENZ E350
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	March 7, 2011
Date Filed	March 17, 2011
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

FAILURE OF THE BALANCE SHAFT (DEFECTIVE) CAUSING LOSS OF ENGINE TIMING AND ENGINE SKIPS AND STALLS. MERCEDES BENZ HAS CONCEDED IN TECH BULLETINS TO THEIR DEALER REPAIR SHOPS THAT THIS IS A COMMON DEFECT FOR 2005-2007 E-350 AND OTHER MODELS. THE DEALER REPAIRED MY CAR AND MB PAID 60% OF THE BILL AS A CONCESSION. REPAIR REQUIRED 30 HOURS OF LABOR (REMOVAL OF ENGINE, REPLACEMENT OF BALANCE SHAFT AND OTHER PARTS AND THEN REINSTALLATION OF ENGINE). COST WAS $4,000 AND MY OUT OF POCKET WAS $1,900. *TR

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