NHTSA Complaint #10390488 — 2005 JEEP LIBERTY

THE DRIVER SIDE REAR WINDOW FAILED AND THE WINDOW AND THE UNLOCKING MECHANISM WILL NOT OPERATE. WHEN THIS FAILURE OCCURS, THE WINDOW WILL NOT RAISE AND THE DOOR WILL NOT UNLOCK. THE REPLACEMENT PARTS ARE THE SAME AS THE ORIGINAL PARTS. THE REAR SIDED WINDOW AND LOCKING MECHANISM (REGULATOR) HAS FAILED. THE DEALERSHIP TOLD US THAT THIS IS A KNOWN PROBLEM (DEFECT) WITH THESE JEEP LIBERTIES. IT IS JUST A MATTER OF TIME UNTIL THEY FAIL AGAIN. THESE REAR WINDOWS ARE NOT USED VERY OFTEN, SO WE DO NOT KNOW WHEN THE NEXT FAILURE WILL OCCUR. WE HAVE ONE YEAR LEFT ON THE EXTENDED WARRANTY, BUT IF AN IMPROVED PART IS NOT USED FOR THE REPAIRS, IT WILL FAIL AGAIN. *TR