NHTSA Complaint #10390332 — 2008 FORD ESCAPE

I OWN A 2008 FORD ESCAPE THAT WAS ONE OF THOUSANDS THAT WAS MANUFACTURED WITH A DEFECTIVE TRANSMISSION COOLER. I AM ONE OF THOUSANDS WHO WANT SOMETHING DONE A RECALL PRODUCED AS THIS IS A MAJOR SAFETY ISSUE. THE DEFECTIVE PART SEEMS TO BREAK WITHOUT WARNING. THE PART DEVELOPS A CRACK AND LEAKS ALL OF THE VEHICLES TRANSMISSION FLUID OUT WHICH CAN CAUSE 2 ISSUES. THE TRANSMISSION FLUID CAN IGNITE UNDERNEATH THE HOOD BY BLOWING BACK ON THE EXHAUST MANIFOLD OR BY GOING UNDETECTED ALL THE FLUID CAN DRAIN OUT AND CAUSE THE TRANSMISSION TO NOT ENGAGE WHEN MERGING INTO TRAFFIC OR HIGHWAYS CAUSING A CRASH. THIS IS A MAJOR PROBLEM THAT FORD MOTOR COMPANY KNOWS ABOUT, THEY WILL NOT REPLACE THE PART AS PART OF A MISTAKE IN THEIR MANUFACTURING. THEY WILL HAVE A MINIMUM WAGE CUSTOMER SERVICE ASSOCIATE SAY SORRY UNTIL YOU GET FRUSTRATED AND HANG UP ON THEM. PLEASE LOOK INTO THIS ISSUE BEFORE SOMEONE GETS KILLED AS WHEN I BROUGHT UP THAT FACT THE CUSTOMER SERVICE DEPARTMENT DIDN'T CARE AND THEY TOLD ME TO HOPE FOR A RECALL. THE OWNERS THAT HAVE PAID TO FIX THEIR CARS ARE ALSO OUT ANOTHER $1000 ON A CAR THAT IS ONLY 3 OR LESS YEARS OLD. I HOPE WHOEVER GETS THIS TAKES THIS SERIOUSLY AND DOES THE RESEARCH. YOU CAN CALL FORD AND QUESTION THEM AS I'M SURE THEY HAVE AT LEAST THOUSANDS OF COMPLAINTS, THE INTERNET IS FULL OF COMPLAINTS, VIDEOS, AND MANY CONCERNED OWNERS. AGAIN THIS DEFECTIVE PART IS GOING TO GET SOMEONE KILLED AND I HOPE YOU CAN HELP ALL OF US OWNERS GET RECOURSE BY GETTING A RECALL ISSUED AND KEEPING THE ROADS SAFE FROM THESE DEATH TRAPS FORD CONTINUES TO MANUFACTURE WITH THIS DEFECTIVE PART. *TR