NHTSA Complaint #10390101 — 2002 JEEP LIBERTY

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE ENGINE EXHIBITED AN ABNORMALLY LOUD NOISE WHEN FIRST STARTING. UPON FURTHER INSPECTION, THE CONTACT STATED THAT PARTS OF THE ENGINE BEGAN FRACTURING AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THAT THE ENGINE WOULD NEED TO BE TAKEN APART TO DETERMINE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WERE UNABLE TO ASSIST BECAUSE THEY WERE NOT AWARE OF THE FAILURE. THE CONTACT WAS ADVISED BY A LOCAL MECHANIC THAT THE REPLACEMENT ENGINE COULD MALFUNCTION IN THE SAME MANNER AS THE ORIGINAL. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.