NHTSA Complaint #10495561 — 2002 JEEP LIBERTY

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10495561
Vehicle	2002 JEEP LIBERTY
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 1, 2013
Date Filed	January 29, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

EMAIL FROM CONGRESSMAN LATTA'S OFFICE RE CONSTITUENT COMPLAINTS ABOUT HER CHRYSLER 2002 JEEP LIBERTY (119000 MILEAGE) WITH A KNOCKING ENGINE DUE TO MANUFACTURERS PROBLEM. *SMD THE CONSUMER STATED SHE WAS DILIGENT ABOUT CHECKING THE OIL. HOWEVER, ONE DAY WHEN SHE CHECKED THE OIL, DUE TO AN ENGINE KNOCK, SHE DISCOVERED THE OIL WAS THREE QUARTS LOW AND A WARNING SIGNAL NEVER ALERTED HER. WHEN THE VEHICLE WAS TAKEN TO A REPAIR SHOP, SHE WAS INFORMED A NEW ENGINE WAS NEEDED AT A COST OF $4,500. THE CONSUMER WAS INFORMED, THERE WAS A KNOWN OIL DELIVERY ISSUE WITH THE 2002-2003 3.7 LITER ENGINES.

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