NHTSA Complaint #10390017 — 2005 ACURA MDX

HELLO, I AM A VERY FRUSTRATED ACURA MDX OWNER. I HD PURCHASED 2005 ACURA MDX BRAND NEW. I USD THE SUV FOR 3 YEARS WHEN I STARTED HEARING A "VIBRATION" OR "JUDDER"NOISE WHILE CRUISING BETWEEN 20-45 MILES PER HOUR. IN DECEMBER 2010, I RECEIVED A RECALL AND WAS VERY HAPPY THAT THE ISSUE WILL BE RESOLVED. I TOOK THE RECALL NOTICE SENT BY HONDA MOTORS AND WENT TO THE ALHAMBRA, CA ACURA DEALERSHIP. THE DEALERSHIP UPDATED THE PCM A/T SOFTWARE . THE CAUSE IN THE WORK ORDER WAS MENTIONED AS PRODUCT UPDATE - PM UPDATE FOR LOCK-UP CLUTCH FUNCTION. SOFTWARE UPDATE S/B# 09-037. I GOT IT UPDATE WITHIN 3 HOURS AND FINALLY FELT HAPPY THAT MY SUV WILL BE RUNNING FINE. TO MY UTTER DISMAY, I FOUND THE SAME PROBLEM STILL EXISTS. IT IS VERY FRUSTRATING AND FEEL VERY NERVOUS WHILE DRIVING WITH MY FAMILY. I EVEN GET SCARED TO DRIVE THESUV IN CASE IT WILL STOP ON FREEWAY. NHTSA IS A GOVERNING BODY TO HELP SUCH SITUATION. I AM PRETTY SURE, THIS ISSUE HAS BEEN REPORTED BEFORE IN NHTSA WEB SITE. I EARNESTLY REQUEST NHTSA TO TAKE THIS SERIOUS AND POSSIBLE LIFE THREATENING MATTER WITH ACURA AND MAKE THEM ACCOUNTABLE AND RESPONSIBLE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)