NHTSA Complaint #10389881 — 2005 CHRYSLER PACIFICA

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) issue reported to NHTSA

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Complaint Details

ODI Number	10389881
Vehicle	2005 CHRYSLER PACIFICA
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Date of Incident	March 9, 2011
Date Filed	March 11, 2011
Mileage	72,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL*THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE STOPPED AT A RED LIGHT THE IMMOBILIZER SYSTEM CAME ON, WHICH LOCKED THE STEERING WHEEL AND BRAKES. THE VEHICLE COULD NOT MOVE FORWARD. ONCE THE VEHICLE WAS RESTARTED, THE COMPUTER RESET ITSELF; AND ALLOWED THE CONTACT TO DRIVE TO THE DEALER. UPON ARRIVAL, THE DEALER ATTEMPTED TO RESTART THE CAR AND COULD NOT. HE INFORMED THE CONTACT THAT THE PCM PARTS WERE NOT AVAILABLE AND WERE ON BACK ORDER. THE MANUFACTURER STATED THAT THERE WAS NO SPECIFIC TIME FRAME WHEN THE PARTS WOULD BE AVAILABLE. THE FAILURE MILEAGE WAS 72,800.

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