NHTSA Complaint #10389633 — 2002 HONDA ODYSSEY

TL* THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE SLIDING DOORS WERE INOPERABLE AND WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE LUBRICANT WAS APPLIED TO THE RUBBER DOOR SEALS. THE FAILURE PERSISTED AND AS THE CONTACT ATTEMPTED TO OPEN THE SLIDING DOOR, THE EXTERIOR DOOR HANDLE FRACTURED. AND THE CONTACT HAD TO ABRUPTLY KICK THE INTERIOR DOOR PANEL UNTIL THE DOOR WAS OPENED. THE FAILURE CONTINUED TO RECUR SPORADICALLY AND WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.