NHTSA Complaint #10388508 — 2004 KIA SORENTO UNKNOWN OR OTHER

Complaint Details

ODI Number	10388508
Vehicle	2004 KIA SORENTO
Component	UNKNOWN OR OTHER
Date of Incident	March 4, 2011
Date Filed	March 6, 2011
Mileage	141,925 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

CRANKSHAFT PULLEY BOLT_WHILE DECELERATING TO MAKE A TURN, I LOST MY POWER STEERING AND POWER BRAKES. THE BRAKE AND BATTERY INDICATOR LIGHTS CAME ON. THANKFULLY, I WAS NOT INVOLVED IN A POTENTIALLY SERIOUS ACCIDENT. I MANAGED TO MAKE IT HOME THE LAST TWO MILES USING BATTERY TO SUPPLY IGNITION. THE 2 OF THE 3 BELTS HAD DISLODGED AND THE CRANKSHAFT PULLEY WAS LOSE TO THE POINT THAT IT NEARLY DETACHED FROM THE CRANKSHAFT END. I AM GREATLY DISTURBED THAT, AFTER SOME RESEARCH, DISCOVERED THAT THIS EXACT FAILURE HAS BEEN REGULARLY DOCUMENTED. I PURCHASED MY UNIT USED SO I AM UNAWARE IF A PREVIOUS REPAIR HAD BEEN MADE BY KIA. I HAVE NOT RECEIVED ANY NOTIFICATION OF SUCH. THIS IS A VERY SERIOUS ISSUE. I AM THANKFUL THAT I WAS IN A RURAL AREA WHEN THIS FAILURE OCCURRED. BASED UPON SOME RESEARCH FINDINGS, I HOPE THAT I DO NOT EXPERIENCE BALKING WHILE ATTEMPTING TO HAVE THIS ISSUE REMEDIED, AS OTHERS HAVE. I HAVE REVIEWED SOME DISCUSSION REGARDING A SERVICE BULLETIN #018 (NHTSA ITEM NUMBER : 10009688 DATE OF BULLETIN : JUL 01, 2004 CRANKSHAFT PULLEY BOLT) ISSUED BY KIA CONCERNING THIS FAILURE. I WILL BE ARRANGING FOR THE UNIT TO BE DELIVERED TO MY NEAREST KIA DEALER (45 MILES AWAY IN QUINCY, IL).

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