NHTSA Complaint #10388210 — 2007 CHRYSLER PACIFICA STEERING

Complaint Details

ODI Number	10388210
Vehicle	2007 CHRYSLER PACIFICA
Component	STEERING
Date of Incident	October 5, 2009
Date Filed	March 4, 2011
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHEN TURNING TO THE RIGHT OR THE LEFT I CAN HEAR A RUBBING TYPE NOISE. I TOOK IT INTO THE TWO DIFFERENT DEALERS ON TWO SEPARATE OCCASIONS COMPLAINING OF THE NOISE, BUT THE DEALERS COULD NOT DUPLICATE THE PROBLEM. WHEN I TURN I HEAR A RUBBING NOISE AND NOW WHEN I REVERSE THERE IS A LOUD GRINDING/RUBBING NOISE SIMILAR TO THE NOISE THAT I GET WHEN TURNING. THE NOISE GENERALLY OCCURS FIRST THING IN THE MORNING AFTER I HAVE STARTED MY CAR AND REVERSE IT. IF MY CAR HAS BEEN SITTING FOR A WHILE IT WILL DO THE NOISE THEN TOO! I'M UNSURE WHAT IS CAUSING THE NOISE AND SINCE THE DEALERS CAN'T DUPLICATE IT THEY HAVE NOT DONE ANYTHING EITHER. I'M QUITE CONCERNED AS TO WHAT CAN BE CAUSING THESE NOISES AND I DO BELIEVE THAT THEY ARE LINKED! I NOTICED ANOTHER PACIFICA OWNER HAD THE SAME PROBLEM AS I DID SO NOW I KNOW IT'S NOT JUST MY CAR.

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