NHTSA Complaint #10386947 — 2002 CHRYSLER PT CRUISER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10386947
Vehicle	2002 CHRYSLER PT CRUISER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	February 21, 2011
Date Filed	March 9, 2011
Mileage	141,145 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

CHRYSLER CUSTOMER ASSISTANCE CENTER (KMM7261775V12890L0KM)US CUSTOMER SERVICE - CHRYSLER BRAND SITE BRIEF DESCRIPTION: TRANSMISSION FAILED WITHOUT WARNING 2002PT COMMENTS: I AM VERY BLESSED TO BE ABLE TO SEND THIS EMAIL DUE TO THE FACT AS A PT 2002 OWNER AND A VERY HAPPY ONE JUST HAD THE SCARE OF MY LIFE.WHILE DRIVING AT 65 MPH MY TRANSMISSION LOCKED UP CAUSING MY PT CRUISER TO LIFT THE BACK WHEELS OFF THE GROUND AND THREW ME INTO THE WINDSHIELD LUCKY FOR ME I HAD MY SAFETY BELT ON.NOW HERE I AM STUCK ON A MAJOR HIGHWAY WITH NO REVERSE AND NO GEARS.I WAS LUCKY ENOUGH TO HAVE IT TOWED TO A GOODYEAR DEALER WHO SAID THE TRANSMISSION IS SHOT. THIS PLACE DOES ALL MY WORK AND I HAVE RECORDS TO PROVE WITH THIS CAR HAS BEEN SERVICE AND WELL TAKING CARE OF. MY CONCERN IS NOW THE TRANSMISSION PLACE SAYS IT WILL COST 2800.00 DOLLARS TO FIX. I WOULD LIKE SOME KIND OF RESPONSE FROM CHRYSLER. THERE RESPONSE WAS WE DONT CARE AND WILL NOT HELP. *TR

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