NHTSA Complaint #10386808 — 2000 FORD WINDSTAR

I HAD RECEIVED A RECALL NOTICE FOR MY FORD WINDSTAR 09S09. I HAD TAKEN MY VEHICLE IN TO THE DEALERSHIP WHERE THEY ASCERTAINED THAT THE PART WAS DEFECTIVE AND HAD LEAKED. IT WAS NOTED WITH FORD THAT MY ABS LIGHT WAS ALWAYS ON, AS WAS THE CHECK ENGINE LIGHT AND THAT MY CRUISE CONTROL DID NOT FUNCTION ANY MORE. MY SPEED INDICATOR AND ODOMETER DID NOT FUNCTION PROPERLY EITHER READING ONLY HALF OF THE ACTUAL SPEED AND MILEAGE. THESE WERE ALL NOTED AND THE DEALERSHIP REPLACED THE DEFECTIVE PART BUT STATED THAT THEY WOULD NOT REPAIR THE OTHER PROBLEMS THAT WERE CAUSED BY THE LEAKED HYDRAULIC FLUID. I STILL HAVE ISSUES WITH EVERYTHING STATED BECAUSE THEY DID NOT DO ANYTHING TO FIX THESE PROBLEMS JUST CHANGED THE PART. AT THIS POINT I WAS TOLD THAT IT WAS TOO LATE TO DO ANYTHING BECAUSE ACCORDING TO FORD THE RECALL CASE WAS CLOSED BECAUSE THE DEFECTIVE PART WAS CHANGED. AS A CONSUMER, I TRUSTED MY DEALERSHIP TO HANDLE THE RECALL IN THE CORRECT MANNER INSTEAD OF LEAVING ALL OF THE PROBLEMS TO CONTINUE WITHOUT NOTIFYING ME UNTIL IT WAS TOO LATE, IN FORD'S WORDS. *TR