NHTSA Complaint #10386139 — 2006 PONTIAC TORRENT

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10386139
Vehicle	2006 PONTIAC TORRENT
Component	VISIBILITY
Date of Incident	February 22, 2011
Date Filed	March 2, 2011
Mileage	106,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

2006 PONTIAC TORRENT - HEAT STOPPED WORKING WITHOUT WARNING - ONLY COLD AIR BLOWING FROM HEATER AND DEFROSTER/DEFOGGER. BROUGHT CAR IN FOR SERVICE AND HAD COOLANT, HEATER CORE, FUSES AND THERMOSTAT CHECKED - ALL FINE. TOLD THE PROBLEM IS THE "BLEND DOOR" INSIDE THE DASH AND IT WILL COST APPROXIMATELY $1000 IN LABOR SINCE THE ENTIRE DASHBOARD NEEDS TO BE REMOVED IN ORDER FOR THE PART TO BE REPLACED. THIS IS A SAFETY ISSUE SINCE WITHOUT HEAT, THE DEFROSTER DOES NOT CLEAR THE WINDSHIELD OR DRIVER SIDE AND PASSENGER SIDE WINDOWS, AFFECTING VISIBILITY. AFTER READING NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE I REALLY THINK A RECALL IS IN ORDER HERE. THIS IS NOT A NORMAL "WEAR AND TEAR" ISSUE, AND IS OBVIOUSLY A DESIGN FLAW AND FAULTY PARTS, PLEASE HELP. *TR

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