NHTSA Complaint #10385528 — 2004 FORD FREESTAR UNKNOWN OR OTHER

Complaint Details

ODI Number	10385528
Vehicle	2004 FORD FREESTAR
Component	UNKNOWN OR OTHER
Date of Incident	October 18, 2010
Date Filed	February 26, 2011
Mileage	94,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

AS WE WERE ON A FAMILY VACATION CROSSING WISCONSIN ON INTERSTATE 94 GOING 65 MPH WITH THE CRUISE CONTROL SET, THE CAR STARTED T REV VERY HIGH AND WE LOST ALL POWER. THE ENGINE RAN FINE AND WE WERE ABLE TO BRAKE AND STEER, BUT HAD NO FORWARD OR BACKWARD GEARS. WE HAD TO INTERRUPT OUR TRIP, HAVE THE STATE TROOPER GIVE MY WIFE AND KIDS A RIDE TO THE NEXT TOWN, AND HAVE THE CARE TOWED TO THE NEAREST FORD DEALERSHIP. IT COST $1250 AND TOOK TEN DAYS TO FIX THE TORQUE CONVERTER WHICH HAD ALSO DAMAGED THE ROD THAT GOES TO IT. FORTUNATELY IT DID NOT MELT THE TRANSMISSION )OR SO THEY TOLD ME).

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