NHTSA Complaint #10384784 — 2006 SATURN ION

I GOT HOME ON FRIDAY JAN 28, AND PUT MY CAR IN PARK, TRIED TO TURN THE KEY INTO THE OFF POSITION AND IT WOULDN'T MOVE. I SAT IN MY DRIVEWAY, FREEZING, WAITING FOR A FRIEND TO COME OVER AND STOP THE MOTOR, UNHOOK THE FUSES, AND UNHOOK THE BATTERY. PAID FOR A NEW KEY CYLINDER, PAID TO HAVE IT REKEYED, AND PAID A LOCKSMITH TO TAKE OUT THE OLD ONE AND REPLACE THE NEW ONE. IT WORKED FOR A FEW HOURS AND THEN IT DID THE SAME THING, ONLY THIS TIME I WENT TO GO START MY CAR, AND THE KEY JUST WONT TURN. THE LOCKSMITH CAME BACK OUT AND SAID HE CAN'T FIX IT, IT IS A MANUFACTURE DEFECT. I HAVE READ ONLINE OF HUNDREDS OF OTHERS HAVING THE SAME PROBLEM, AND I CALLED SATURN CUSTOMER SERVICE, AND THEY SAID THERE IS NOTHING THEY CAN DO. I ASKED WHY THERE WASN'T A RECALL AND SHE COULDN'T TELL ME, I ASKED WHO WOULD KNOW, AND SHE SAID NO ONE. SHE SAID THERE IS NO ACTUAL PERSON THAT I CAN TALK TO ABOUT THAT. SHE REFUSED TO LET ME SPEAK TO A SUPERVISOR. GOOGLE SATURN ION IGNITION, AND OMG THERE ARE HUNDREDS OF PEOPLE WITH THIS SAME DEFECT. I WORRY FOR THE MOM WITH HER BABIES IN THE CAR DRIVING TO THE STORE AND NOT BEING ABLE TO SHUT OFF HER CAR. SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR