NHTSA Complaint #10384659 — 2005 SUBARU LEGACY

I WAS DRIVING AT THE SPEED LIMIT. I HEARD NOISES START TO COME FROM UNDER THE HOOD OF THE CAR, AND THE CAR LOST POWER. AS SOON AS I SAFELY COULD, I PULLED OVER AND PARKED THE CAR. I HAD IT TOWED TO A DEALERSHIP FOR REPAIR. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAILED TURBOCHARGER. IT REPLACED THE TURBOCHARGER AND RETURNED THE CAR TO ME. IT TOOK THE DEALER FOUR DAYS TO RETURN THE CAR TO ME. APPROXIMATELY 150 MILES LATER, I EXPERIENCED THE SAME SYMPTOMS. I DROVE STRAIGHT TO A DEALERSHIP JUST A MILE OR TWO FROM WHERE I WAS LOCATED, BY COINCIDENCE, AT THE ONSET OF THIS SECOND PROBLEM. THIS SECOND DEALERSHIP DIAGNOSED THE PROBLEM: THE REPLACEMENT TURBOCHARGER FAILED. IN ADDITION, THE ENGINE WAS NOW DAMAGED. NOW THE ENTIRE ENGINE, INCLUDING YET ANOTHER TURBOCHARGER, IS BEING REPLACED, ALONG WITH OTHER ANCILLARY PARTS. THE DEALER HAS HAD THE CAR FOR FOUR DAYS THUS FAR. *TR