NHTSA Complaint #10384521 — 2004 FORD TAURUS

TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT WAS ATTEMPTING TO ENTER A HIGHWAY WITH THE OVERDRIVE ACTIVATED. AS HE ATTEMPTED TO ACCELERATE, THE VEHICLE WOULD NOT RESPOND DESPITE SEVERAL ATTEMPTS. THE CONTACT DISENGAGED THE OVERDRIVE AS THE VEHICLE RESUMED NORMAL OPERATION UNTIL THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TORQUE CONVERTER WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 82,439 AND THE CURRENT MILEAGE WAS 86,978. UPDATED 04/12/11*LJ THE TRANSMISSON COOLER LINES WERE FLUSHED. UPDATED 07/11/11