NHTSA Complaint #10384472 — 2007 MOTO GUZZI NORGE 1200

COMPLAINANT OWNS A 2007 MOTO GUZZI NORGE. THAT MOTORCYCLE HAS SUFFERED THE OIL-PUMP FAILURE AND ENGINE DAMAGE DESCRIBED BELOW. THE OIL PUMPS OF OTHER 2007 MOTO GUZZI NORGES (AND, POSSIBLY, OTHER SIMILAR MODELS) HAVE FAILED IN THIS COUNTRY AND OVERSEAS. THESE FAILURES HAVE OCCURRED IN MANY OTHER NORGES KNOWN TO THE COMPLAINANT, AND MORE INFORMATION IS READILY AVAILABLE VIA UNOFFICIAL MOTO GUZZI INTERNET SITES, E.G., THE DISCUSSION FORUMS AT WWW.GUZZITECH.COM & WWW.WILDGUZZI.COM. THE PUMPS HAVE FAILED AS THE RESULT OF NO MISCONDUCT OR ABUSE KNOWN TO THE COMPLAINANT, AND ALL HAVE OCCURRED IN THE COURSE OF ORDINARY SPORT-TOURING RIDING, FOR WHICH THE NORGE WAS OSTENSIBLY DESIGNED. IN ALL CASES KNOWN TO THE COMPLAINANT, THE FAILED OIL PUMPS HAVE DEMONSTRATED FRACTURED ROTORS, LEADING TO OIL STARVATION AND CATASTROPHIC ENGINE FAILURE. WHILE NO SUCH INSTANCE KNOWN TO THE COMPLAINANT HAS BROUGHT ABOUT A CRASH AS A RESULT OF LOCKED DRIVE TRAIN, THE POTENTIAL FOR SUCH IS OBVIOUS. COMPLAINANT?S MACHINE WAS REPAIRED UNDER WARRANTY, THO COMPLAINANT WAS OBLIGED TO SHIP AT OWN EXPENSE TO DISTANT DEALER SEVERAL STATES AWAY TO HAVE WORK COMPLETED PROPERLY. OTHER OWNERS HAVE, WHEN DAMAGE WAS EVEN MORE EXTENSIVE, SUFFERED LOSSES OF $4000 AND MORE. EVEN IN THE ABSENCE OF A FAILURE, THE OIL PUMP ALONE COSTS ABOUT $450 PLUS THE LABOR OF $650 TO REPLACE IT. COMPLAINANT BELIEVES THAT NUMEROUS OTHER NORGES ARE SIMILARLY AFFECTED, ESPECIALLY THOSE BUILT IN LATE 2006 AND THE FIRST HALF OF 2007, WHEN, IT APPEARS THAT MOTO GUZZI CHANGED SUPPLIERS OR TOOK OTHER ACTION TO PREVENT SUCH FAILURES IN LATER VERSIONS. COMPLAINANT BELIEVES THIS ISSUE IS WELL KNOWN TO MOTO GUZZI; THAT FIRM HAS THE DATA RELEVANT TO THIS COMPLAINT AND; UPON INQUIRY FROM THE NHTSA, THE EVIDENCE WILL SUPPORT COMPLAINANTS CLAIM. *TR