NHTSA Complaint #10384317 — 2006 PONTIAC TORRENT

I OWN A 2006 PONTIAC TORRENT. OVERNIGHT THE HEATER STOPPED WORKING IN MY VEHICLE. THE BLOWER FAN AND ALL THE SWITCHES ARE FINE. AIRFLOW DOES CHANGE FROM VENT TO FLOOR TO DEFROSTERS. WHEN I TURN THE TEMPERATURE KNOB TO HOT AIR, ONLY COLD AIR COMES OUT NO MATER WHAT THE SETTING IS ON THE MODE DOOR. I BROUGHT IT TO MY MECHANIC AND THEY RAN A DIAGNOSTIC. MY TEMPERATURE GAUGE WAS FINE AS WAS MY COOLANT LEVEL. THEY ADVISED THAT THE TEMPERATURE SHAFT IS BROKEN INSIDE THE HEATER BOX AND WOULD NEED TO BE FIXED BY REMOVING THE ENTIRE DASH LABOR COST ALONE IS ABOVE 1000K. I CALLED GM TO ASK WHAT THEY WILL DO TO ASSIST WITH THE COST BUT SINCE THERE IS NO RECALL OR CLASS ACTION THEY WILL NOT HELP TO REPAIR THE DAMAGED HEATER DOOR. ONLINE THERE WERE OVER 325 COMPLAINTS OF THE EXACT SAME ISSUE WHEN I JUST PUT IN 2006 PONTIAC HEATER AS A SEARCH. NOTE THAT THIS VEHICLE IS ONLY 5 YEARS OLD AND GARAGED AT ALL TIMES THIS SHOULD NOT HAVE HAPPENED AND IS A SAFETY ISSUE ESPECIALLY SINCE I NO LONGER HAVE HEAT IN THE CAR AND TRANSPORT CHILDREN DAILY. *TR