NHTSA Complaint #10383147 — 2008 TRIUMPH TIGER 1050 CCM ABS

LESS THAN 2 HOURS AFTER PICKING UP MY TRIUMPH TIGER 1050 FROM TREBOUR MOTORCYCLES AND AFTER THE SHOP MANAGER JOE REASSURED ME THAT THE BIKE WAS IN TOP-NOTCH CONDITION AFTER MY OVER HEATING AND NON STARTING REPAIRS BY HIS SHOP, THE BIKE STARTED TO OVERHEAT IN TRAFFIC. I WAS ON A DANGEROUS ROAD WITHOUT A SHOULDER AND WAS LUCKILY ON A DOWNGRADE. I NOTICED THE COOLANT IN THE RESERVE TANK WAS BOILING SO I TURNED THE BIKE OFF AND COASTED DOWN THE DECLINE. ONCE I GOT TO THE BOTTOM OF THE DOWNGRADE, WHICH WAS A TOLL ENTRANCE INTO THE LINCOLN TUNNEL IN NEW JERSEY, I WAS ABLE TO PUSH THE BIKE TO A NON USED LANE. AFTER THE BIKE COOLED DOWN AND THE OVERHEATING WARNING LIGHT WENT OFF, I TRIED TO START THE BIKE. NOTHING HAPPENED. I TRIED AGAIN AND THE BIKE WOULD NOT TURN OVER. THE PORT AUTHORITY POLICE CAME BY TO GIVE ME A HAND AND NOTHING WE COULD DO WOULD START THE BIKE. THIS WAS LESS THAN 2 HOURS AFTER A CERTIFIED TRIUMPH MECHANIC SWORE TO ME UP AND DOWN THAT THE BIKE WAS IN PERFECT CONDITION AFTER HE PERSONALLY REPAIRED IT. I HAD TO HAVE AN EMERGENCY TOW TRUCK COME TO GET THE BIKE AND TOW IT BACK TO THE SHOP WHILE I JUMPED ON A BUS BACK TO NYC. THE FAILING OF THIS BIKE OCCURRED ON A VERY DANGEROUS STRETCH OF ROADWAY AND PUT ME IN HARMS WAY. AFTER I GAVE THE SHOP MANAGER A TONGUE LASHING HE HAD THE BIKE FOR ANOTHER 3 WEEKS. TREBOUR AND TRIUMPH DID NOTHING TO DEAL WITH THE OVERHEATING ISSUE EXCEPT TO REPLACE THE FAN FUSE. THE BATTERY WAS ALSO COMPLETELY SHOT AND REPLACED. (IF YOUR COUNTING THAT IS MY 3RD FACTORY BATTERY IN LESS THAN 6 MONTHS) ALL OF THIS UNDER WARRANTY. JOE THE SHOP MANAGER ONCE AGAIN COULD NOT REPLICATE THE OVERHEATING ISSUE UNTIL THE NIGHT BEFORE I PICKED UP THE BIKE. HE CALLED ME AND TOLD ME HE FINALLY GOT IT TO OVERHEAT AND HIS SOLUTION...WAS TO CLEAN THE 10% OF THE RADIATOR THAT WAS A DIRTY FROM THE TIRE SPITTING UP ROAD DIRT AND RAIN WATER. AS YOU CAN GUESS...THAT DID NOT FIX THIS DANGEROUS OVER HEATING PROBLEM. *TR