NHTSA Complaint #10383022 — 2007 CHEVROLET UPLANDER

I HAVE A 2007 UPLANDER LT. I BOUGHT IT BRAND NEW JAN 2007. IN APRIL 2007, MY PASSENGER SIDE SLIDING DOOR BEGAN MESSING UP. THE DOOR WOULD OPEN AT TIME. IT WAS TAKEN TO THE DEALERSHIP 6 TIMES TOTAL, THE 5TH TIME IT WAS TAKEN WITH THE DOOR OPEN, BECAUSE IT WOULD NOT CLOSE. BY THAT POINT, GM WAS INVOLVED AND RECOMMENDED COMPLETE REPLACEMENT OF THE MECHANICAL PORTION OF THE DOOR. THIS WAS DONE BY THE DEALERSHIP OR SO EVERYONE THOUGHT. IT BEGAN MESSING UP AGAIN AND I TOOK IT IN FOR THE LAST TIME AND IT WAS DETERMINED THE TECHNICIAN ONLY REPLACED PORTION OF THE PARTS. IT WAS FINALLY FIXED THAT LAST TIME AND I GOT ONE YEAR FREE OIL CHANGE AND TIRE ROTATION. THE STORY DOES NOT END. IN APRIL 2010, MY DRIVER SIDE SLIDING DOOR STARTED MESSING UP. IT HAS BEEN TAKEN IN TO A DIFFERENT DEALERSHIP 8 TIMES, EVEN THOUGH THEY OFFICIALLY SAY IT IS 6 TIMES. I GET THE SAME RESPONSE EACH TIME, THEY CANNOT REPRODUCE. GM HAS NOW GOT INVOLVED TWICE AND AT THIS POINT HAS ALSO BEEN NO HELP TO FIND THE ROOT CAUSE. THIS TIME AROUND THE DOOR UNLATCHES ITSELF BOTH WHEN SITTING AND WHILE DRIVING. IT NEVER OPENS LIKE THE PASSENGER DOOR DID. THE ALARM THAT GOES OFF WHEN A DOOR IS OPEN WHEN YOU HAVE THE KEY IN THE IGNITION AND THE VEHICLE STARTED, SOUNDS AND THERE IS NO INDICATION ON THE DISPLAY THAT A DOOR IS OPEN. THE DOOR WILL SOMETIMES NOT OPEN VIA REMOTE, OVERHEAD OR THE SIDE BUTTON. MOST OF THE TIME IT HAS TO BE OPENED MANUALLY, ONCE THAT OCCURS NO AMOUNT OF BATTERY POWER WILL CLOSE THE DOOR. THE DOOR HAS TO BE FORCED CLOSED. THE DOOR WILL ALSO, IN THE MIDDLE OF CLOSING, OPEN BACK UP AND THEN GO INTO ALARM. TWO OF THE TIMES TAKEN THE SERVICE EXPERIENCED THE QUIRKS OF THE DOOR. ONCE IT WAS BACK TO WHERE THE SERVICE TECH CAN LOOK AT IT, IT WOULD NOT REPRODUCE. NO ERROR CODES HAVE EVER BEEN SHOWN ON READOUTS. THE VEHICLE CURRENTLY HAS 66800 MILES. THE BATTERY WAS REPLACED IN NOV 2009 AND WHEN I TOOK IT IN THE FIRST TIME IN MAY 2010, THEY BLAMED IT ON THIRD PARTY. STILL HAVING PROBLEMS.*TR