NHTSA Complaint #10370583 — 2007 CHEVROLET UPLANDER LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10370583
Vehicle	2007 CHEVROLET UPLANDER
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	December 5, 2010
Date Filed	December 14, 2010
Mileage	97,525 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

A YEAR AGO ONE DAY THE RIGHT REAR PASSENGER DOOR WAS SHUT AND LOCKED. WHEN WE ARRIVED BACK HOME AND UNLOCKED THE CAR DOORS WE WERE UNABLE TO OPEN THE RIGHT REAR PASSENGER DOOR. WE HAVE BEEN UNABLE TO GET IT REPAIRED AND ARE UNABLE TO OPEN THE DOOR. FOR MORE THAN A YEAR THE LEFT REAR PASSENGER DOOR WILL FREQUENTLY COME OFF ITS TRACK AND MAKE IT IMPOSSIBLE TO SHUT THE DOOR. THE RUBBER LINING DESIGNED TO PROVIDE SOUND PROOFING AND WATERPROOFING FREQUENTLY COMES OFF AND MAKES IT ALMOST IMPOSSIBLE TO GET THE DOOR BACK ON TRACK AND SHUT IT. LAS WEEK UPON OPENING THE DOOR IT CAME OFF ITS TRACK AGAIN AND IT APPEARS THAT SOME PIECES ARE ALSO MISSING. WE WERE ABLE TO GET THE DOOR SHUT BUT WE HAVEN'T BEEN ABLE TO OPEN THE DOOR SINCE. *TR

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