NHTSA Complaint #10382800 — 2007 LEXUS ES350

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10382800
Vehicle	2007 LEXUS ES350
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	July 11, 2009
Date Filed	February 15, 2011
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

TL*THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT WHEN THE VEHICLE WAS COLD THERE WOULD BE A RATTLING NOISE IN THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE ENGINE AND COULD NOT FIND ANY PROBLEMS. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT A REPRESENTATIVE HAD INSPECTED THE VEHICLE AND CONFIRMED THAT THE NOISE WAS NORMAL. NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 25,000. UPDATED 3/28/11 *CN THE DEALER ADVISED THE CONSUMER THE PROBLEM WAS KNOWN AS A PSITON SLAP. UPDATED 04/25/11

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