NHTSA Complaint #10382778 — 2008 CHEVROLET IMPALA ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10382778
Vehicle	2008 CHEVROLET IMPALA
Component	ENGINE AND ENGINE COOLING
Date of Incident	August 15, 2010
Date Filed	February 15, 2011
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH OVER A SMALL BUMP IN THE ROAD, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND RESTART THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT THE FAILURE RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS COULD NOT DIAGNOSE THE FAILURE. THE FAILURE OCCURRED THREE TIMES INTERMITTENTLY. THE MANUFACTURER WAS CONTACTED AND RESEARCHED THE FAILURE. A DISTRICT MANAGER RETURNED THE CONTACTS CALL AND STATED THAT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED; YET, THEY DID NOT PROVIDE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 38,048.

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