NHTSA Complaint #10382722 — 2005 TOYOTA PRIUS

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10382722
Vehicle	2005 TOYOTA PRIUS
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 19, 2011
Date Filed	February 15, 2011
Mileage	78,646 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

INCIDENT = ON 1/19/11 MY 2005 PRIUS BEGAN TO SHAKE WHILE DRIVING ON SURFACE STREETS. I PULLED OVER CHECKED THE CAR BUT SAW NOTHING THAT WOULD CAUSE THE SHAKING. I THEN STARTED THE CAR AND BEGAN TO DRIVE. THE SHAKING STARTED AGAIN LIKE AN UNBALANCED WASHER. I TOOK THE CAR TO HOLLYWOOD TOYOTA. TOYOTA CHECKED THE CAR AND INDICATED THAT 2 SPARK PLUGS HAD GONE BAD AND THAT 2 IGNITION COILS HAD SHORTED OUT. AS A RESULT THE ENGINE HAD CARBON DEPOSITS AND NEEDED EXTENSIVE CLEANING. I HAVE DONE ALL SCHEDULED MAINTENANCE TO TOYOTA SPECIFICATION. AS A RESULT I CONTACTED TOYOTA'S OFFICES TO VOICE SAFETY CONCERNS. WERE THERE ANY OTHER SIMILAR REPORTED INCIDENTS AND DO THEY CONSIDER ANY SAFETY ISSUES. DIDN'T GET A CLEAR ANSWER AT ALL FROM THEM. TOYOTA ONCE AGAIN IS IN DENIAL WITH PRIUS PROBLEMS. DAMAGE RESULTING = COST WAS $989.81. I FEEL THAT TOYOTA NEEDS TO REIMBURSE ME FOR THESE REPAIRS. HAD THIS HAPPENED ON THE FREEWAY RESULTS COULD HAVE BEEN DIFFERENT. I COMPLAINED TO TOYOTA AND THEY HAVE OFFERED ME $348.10 OFF THE TOTAL WORK. ITS NOT JUST A MONEY ISSUE ITS A SAFETY ISSUE AS WELL. *TR

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